FAQ
Q1.What is the warranty policy on a new arcade game?
Playfun offer a one year warranty for our machines for our problem,new software will be sent with delivery cost by playfun.
Q2.Do arcade games use a standard electrical outlet?
yes.110V and 220V all is available
Q3.Does Playfun sell arcade parts and accessories?
yes sure ,we may give you a suggestion parts list to buy when you buy machines
Q4.Can Playfun handle parts and service internationally?
yes , Playfun's parts service department will send your parts correctly
Q5.What type of payments does Playfun accept?
Trade assuarance by credit card ,alipay Bank transfer cash
Q6.Do you have a showroom and can I come and visit?
yes we do , 1000 square meter show room
Q7.How long will it take to receive my arcade game?
we can delivery to you 7-15 days customized will take little long
Q8.What about damage during shipment - what should I do?
Call us immediately!DO NOT accept any machine that is damaged.Before sending the product to you, we makesure every product is in good condition.Then please take some photo of the damaged goods , and contact us immediately. We will contact the forwarder to deal with it.We will not be responsible for any loss or damage after receipt.
Q9.Are you a trader or a manufacturer?
Plafun is a manufacturer
Q10.Can you print my logo, letters and pictures on the product?
Yes, we provide customized services (ODM and OEM),But some items Have MOQ
